When you're in Canopy
If you have a question while you're using Canopy, click on your name and a drop down menu will appear. You know have the option to select 'Canopy help' to visit our help center. There are dozens of articles and video tutorials to help you find the answers you're looking for.
To reach our support team, click on the green chat bubble in the bottom right corner. If a support team member is available, you can start a chat session and have answers to your questions in minutes. Otherwise, you can expect to hear back from us within 30 minutes. Our support team will respond via email and with a message in Canopy.
Give us a call at 855-616-7305.
Our office hours are Monday - Friday 9:00 am - 5:00 pm (Mountain Time).
Drop us a line at firstname.lastname@example.org. We typically reply within 30 minutes.