You can contact Canopy in a variety of ways to answer any questions, learn more about Canopy, or discuss cancellation. This article will cover 2 sections.
Contacting Canopy Support
The following are the methods for contacting customer support at Canopy.
Phone support is a premium feature for existing Canopy customers. If you already have a Canopy account, check the Support Center in your app.
Canopy Support is available via chat from 7am - 6pm MST on weekdays and will typically respond within a few minutes.
- Click the Help Center widget in the bottom, right corner of your screen.
- Click Chat With Us.
- Click New Conversation.
- Type your message in the Send a message field and hit enter on your keyboard to start chatting with Canopy Support.
Canopy Support typically replies within 30 minutes. Send your email to firstname.lastname@example.org.
Follow these steps to discuss your cancellation request with an account manager:
- Call the main number for Canopy and dial 3 for cancellations when prompted.
- If a live representative is reached, explain the reason for the cancellation request.
- If all representatives are busy, leave a message and a support representative will reach out once available.
Accessing CPE Courses
Canopy offers a variety of courses for CE and CPE credit. To access these courses, visit Canopy's Courses page.