This is a list of our most frequently asked questions regarding Transcripts in Canopy.
What does CAF Fail mean?
A CAF fail indicates that something is off with the CAF number entered.
How do I pull a transcript?
Refer to the Requesting a Client Transcript article for more information on pulling a transcript.
How will I know if the IRS is not allowing transcript pulls?
In the event of an IRS outage, Canopy will display a notification banner on the screen. You can also track any IRS outages with the IRS.