Every team member is able to create and send an email, reply to a message, or remove a message that was sent to a shared account.
Setting Up a Shared Email Account
Sharing an email account is limited to Canopy. Your team members will not be able to log into the email account anywhere but within Canopy. In order to change the settings of a shared email account, you must be the user who initially connected the account to Canopy. Other users will not be able to disconnect or edit the shared account. Start this process by clicking the drop-down arrow in-line with your Canopy username.
- Click Account Settings.
- Click Email & Calendar.
- Click Accounts.
- Select an email account.
- Check the Share this Account checkbox.
- By checking this box, you will be allowing your team members to send and reply to emails from the specified email address.
For More Information
Refer to the Setting Up a Shared Email Account video.